Search Fields Are Dead on Touch Screen but Resolve After Powering Off but Then Returns Again

Some iPhone 6s and iPhone 6s Plus users have noticed their devices touch screen becomes unresponsive. The unresponsive frozen touchscreen seems to happen at random, and also commonly when the device is freshly unlocked from the locked screen, either with a pass lawmaking or through Touch on ID. The unresponsive impact issue is not subtle, as any onscreen chemical element does not respond to whatever touch on, tap, or other screen interactions, and typically lasts for 5 to ten seconds until the display becomes responsive over again.

While the cause of the unresponsive screen outcome is uncertain, at that place are a few possible remedies if you lot experience an touch on screen problems on iPhone 6s and iPhone 6s Plus. We'll walk through the troubleshooting methods from easiest to most involved.

And to be perfectly articulate, this problem is general unresponsiveness of the touch screen, information technology's not specific to any detail app. If yous find a specific iOS app is crashing, try these tips to fix that.

Look! Clean Your Screen!

The very kickoff affair you should do is brand sure the screen is clean, clear of whatever oils, residues, liquids, or any other gunk that may be mucking upward the screen responsiveness. Just give your brandish a skilful await in various lighting conditions, and wipe it off a few times with a cotton cloth, merely make sure in that location isn't anything egregious on there. A layer of goo of whatsoever sort can hands make whatever touch screen less responsive than you're expecting, then even if your iPhone 6s or iPhone 6s Plus is make new, if someone rubbed a agglomeration of greasy peanut butter fingers all over the display, that could very likely be contributing to the touch screen not responding to touch on as expected.

ane: Forcibly Reboot the iPhone

Side by side you should try a force reboot of the iPhone, this works to resolve an unresponsive touch screen, and many other issues, for the vast bulk of cases:

• Concord downward the Dwelling button and Power push button simultaneously, continue belongings both buttons until you come across the  Apple logo appear on the screen then release

When the iPhone boots back up, hopefully the touch screen will no longer exist unresponsive.

The force reboot process is demonstrated in the video below:

If you go along to feel issues with the touchscreen after forcibly rebooting the iPhone, keep with the adjacent steps.

2: Restore the iPhone from a Backup

This requires a computer and USB cable, y'all'll exist first making a backup to iTunes, then restoring with that backup.

1. Connect the iPhone to a computer with iTunes
2. Cull to "Encrypt backup" if you oasis't washed and then yet, and cull to "Dorsum up to this computer"
3. Choose "Back up at present" and let the process complete, this can have a while
4. When finished, click on the "Restore" push button, choose the backup y'all just made to restore to
5. Permit the backup restore to the iPhone and try using it as normal

If the iPhone screen continues to exhibit foreign freezing and unresponsive affect beliefs, your adjacent stride is to erase information technology and set up it upwards as new.

3: Gear up Up the iPhone as New with an Erase & Factory Reset

Do not do this if yous have not made a recent backup. You will lose data if you do this, this erases the iPhone and deletes everything from the iPhone, resetting information technology to a factory state.

Once the iPhone has been setup equally new, don't restore from a fill-in quite yet, endeavour to utilise the iPhone as if it was brand new. If the iPhone works and the touchscreen is responsive as it should be, information technology suggests in that location could be a problem with the backup you used to restore earlier.

4: Call Apple tree Support or Visit an Apple Genius Bar

If yous've forcibly rebooted the iPhone, you've restored from a backup, and y'all've setup the iPhone as new, and the impact screen is all the same unresponsive, information technology's time to phone call Apple official support or visit a genius bar at an Apple Store.

Any new iPhone is nether warranty for a year, and the iPhone 6s and iPhone 6s Plus are new enough that at that place is no question as to warranty coverage for a potentially defective product. Typically in these situations, if an iPhone is determined to exist not functioning properly after all software resets and restores accept been attempted, Apple will provide yous with a new replacement iPhone, assuming it has not been damaged and otherwise falls within their warranty.

Have you experienced the unresponsive touch screen problem on a new iPhone? If so, did yous resolve information technology with the methods in a higher place, or with another fox? Allow united states of america know in the comments.

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Source: https://osxdaily.com/2015/10/06/fix-unresponsive-touch-screen-iphone/